I don’t pretend to know what goes through their minds but it’s a trend above even them, they don’t have the staffs best interests and just see us as numbers, all I can say is DON’T work for this company, minimum wage isn’t worth it for the work we do!Īt William Hill I have encountered many different scenario's, dealing with different customer's, and facing many challenges. Customer interaction has always been something I did well and the translation at the tills is something I’ve excelled at, you’d think with all this the BPM (managers above the store managers) would appreciate me, this isn’t the case and my request for more hours was swiftly declined, instead they’d rather hire more bodies, even though the shop is at full capacity. I got through my CEA training and passed my fitness test to be a duty manager, my managers praised me for my hard work and said following me was a joy because of how well I do. A positive thing that I can say is that staff were paid full pay throughout furlough which was nice of the company.I’ve been with the company (and still am until I find a new job) and have been for 10 months, in that time I was rushed through a terrible training period in which the company do as little as possible and leave it up to the store managers to fully train you, something which wasn’t always a case, a cost cutting measure I’m sure. You don’t get no extra pay for working bank holidays and will be expected to work over the Christmas period. The customers do keep you there as well as they’re people you will interact with everyday pretty much. If you have a good shop team then your work life will be a whole lot easier. It’s a job you get too comfortable with and you don’t won’t to leave for that reason. Working at William Hill is one of those places where you will not progress at all. There is a lot of favouritism within the company, managers will treat staff very differently dependant on how they get along with you as a person. They seem to have anybody as a manager nowadays, people that have no clue with what they’re doing and they will try and force you to manage at some point whether you want to do it or not and as long as they pass you off to become a two plus that’s it. After working for William Hill for about two and a half years I can say that the job is fairly easy, it can be quite stressful at times depending on which shop you’re based at but the job is fairly easy and straightforward.

Staff review of william hill